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Organisation Email settings

Set up and configure your organisation notifications

Customize how you receive notifications related to your security activity. From this page, you can define the level of detail for report activity emails and notifications about detected issues, potential CVEs, and CVE alerts, helping you understand and manage vulnerabilities more quickly.

ℹ️ These settings are configured at the Business Unit level and can only be managed by Business Unit Owners (BUO), Business Unit Managers (BUM) or Business Unit Surface Managers (BUSM).

⚠️ Changes apply to the entire Business Unit. If multiple managers update the settings, the last saved configuration overrides previous ones.


How to access Email settings

To configure your email notifications:

  • Go to the Admin panel

  • Click on Email settings in the left side menu

Emails confidentiality

Reports activity

You can fine‑tune the verbosity level of report activity email notifications for users within your Business Unit.

ℹ️ This setting applies to all report activity emails at the Business Unit level.

Two levels are available:

  • Restricted

    • Emails only indicate the type of activity (e.g., new report, status change)

    • No additional details are included

  • Detailed

    • Emails include additional context

    • Display detailed information about the report activity

    • Recommended for teams that need more operational insight from email notifications to quickly identify when action is needed.

ℹ️ The manager can change the configuration at any time. Note: The change takes effect for future emails. It does not apply retroactively.

ℹ️This configuration is separate from individual preferences. You can manage your own notifications in your User settings. For more details, see the dedicated article.

Detected issues

Configure notifications related to detected issues to reduce noise and focus only on the most critical vulnerabilities.

  • Email activation

    • Enable or disable email notifications

  • Frequency

    • Daily: receive notifications every day

    • Weekly: receive notifications once a week (sent on Mondays)

  • Priority trigger

    • Define the minimum priority level (from P1 to P5) for which you want to receive notifications

ℹ️ Learn more about Detected issues here.

Potential CVE

Configure notifications related to newly identified potential CVEs. These alerts highlight vulnerabilities that may be relevant based on emerging threats or observed technologies.

These notifications help you stay informed about emerging vulnerabilities and anticipate risks early.

  • Email activation

    • Enable or disable notifications

  • Notifications content

    • Receive summaries of new potential CVEs

CVE alerts

Configure alerts related to new detected vulnerabilities on your subscribed technologies. These alerts help you stay informed about vulnerabilities affecting your environment, so you can quickly assess and remediate risks.

  • Email activation
    Enable or disable CVE alert notifications

  • Frequency
    Define how often you receive new CVE alerts (e.g., daily, weekly or monthly summaries)

  • Vulnerability trigger
    Set the conditions that trigger notifications, typically based on:

    • ‘only on discovery’ or ‘on discovery and on update’

    • and severity level (e.g., Critical, High, Medium)

  • Include or exclude non-qualified vulnerabilities

These settings allow you to monitor risks continuously while keeping control over notification volume.

ℹ️ To learn more about CVE alerts, click here.


Best practices

  • Use Restricted if you have strict security or compliance requirements for email content related to your Business Unit's programs.

  • Use Detailed for operational teams that need actionable insights.

  • Adjust priority thresholds to avoid notification overload.

  • Combine Business Unit settings with individual preferences for optimal control.

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