The Dashboard section provides organisations with several analytics views to monitor program performance, track report activity, and measure operational efficiency.
This article provides a high-level overview of the available dashboards and helps you identify which dashboard to use depending on your reporting needs.
Reports Overview Dashboard
What is it used for?
The Reports Overview Dashboard provides a global view of your reports and rewards activity across your programs. It is designed to help organisations quickly understand the current state of their vulnerability management activities.
How to access the dashboard?
Go to the “Dashboard” page
Open the “Reports Overview” tab on the left-side menu
Key insights
With this dashboard, you can:
Monitor key reporting indicators at Business Unit or program level.
Analyze report distribution by status and severity.
Track vulnerability trends over time.
Review reported vulnerabilities by bug type.
Access recent reports and messages.
Monitor reward activity at Business Unit or programme level.
Export charts and underlying data.
When should I use this dashboard?
Use the Reports Overview Dashboard when you need a general view of your program activity, report volumes, severity distribution, or reward-related data.
ℹ️ Learn more about Reports overview dashboard here.
Reports Lifecycle Dashboard
What is it used for?
The Reports Lifecycle Dashboard helps organisations monitor key workflow metrics related to their reports and benchmark their results against other datasets.
How to access the dashboard?
Go to “Dashboard” and click on “Reports Lifecycle” in the left-side menu
Key insights
With this dashboard, you can:
Assess vulnerability management maturity.
Monitor key workflow metrics such as:
First Response
Mean Time to Acknowledge
Mean Time to Resolve
New to Rewarded
Track performance trends over the last 12 months.
Analyze remediation workflows in greater detail.
Benchmark your performance against:
Other programs
Industry averages
Country averages
Global platform averages.
When should I use this dashboard?
Use the Reports Lifecycle Dashboard when you want to measure operational efficiency, identify bottlenecks in your vulnerability management process, or compare your performance against relevant benchmarks.
ℹ️ Learn more about Reports Lifecycle dashboard here.
SLA Compliance Dashboard
What is it used for?
The SLA Compliance Dashboard enables organisations to monitor remediation performance against their defined SLA commitments.
How to access the dashboard?
Go to “Dashboard” and click on “SLA Compliance” in the left-side menu
⚠️ You must configure SLAs for your programmes to use the SLA Compliance Dashboard.
Key insights
With this dashboard, you can:
Track the average number of days required to fix vulnerabilities.
Monitor overdue reports.
Compare on-time versus overdue reports.
Analyze remediation trends over time.
Review remediation performance by severity level.
Export charts and data.
When should I use this dashboard?
Use the SLA Compliance Dashboard when you need to monitor remediation timelines, identify overdue vulnerabilities, or evaluate compliance with your internal remediation objectives.
ℹ️ Learn more about SLA Compliance dashboard here.
Which dashboard should I use?
If you want to... | Dashboard |
Get a global overview of reports and rewards | Reports Overview Dashboard |
Measure operational performance and benchmark your program | Reports Lifecycle Dashboard |
Monitor remediation timelines and SLA compliance | SLA Compliance Dashboard |